Last Updated 08/05/2008
1. Information Collection and Use
Apollo Audiobooks, LLC is the sole owner of the information collected on these websites. Information collected from www.ApolloAudiobooks.com is held by Apollo Audiobooks, LLC (hereafter referred to as “Apollo”). We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Apollo collects information from its users at several different points on its websites as set out below.
www.ApolloAudiobooks.com may be viewed anonymously. In order to use purchase products from the website, a user must first complete the registration form. During registration a user is required to give their contact information (name, email address, and phone number) and to create a username and password. This information is used to contact the user about the services on our site for which they have expressed interest. Apollo does not require the user to provide demographic information, such as income level and gender, nor unique identifiers such as social security number. We also collect information about your specific areas of interest. This information is used to contact you about the services and products that we offer through our websites, including products provided by our partners, and it will increase the level of service that we are able to offer you.
We request information from the user on our order form. Here a user must provide contact information (i.e., name, telephone and shipping address) and financial information (i.e., credit card number, expiration date). This information is used for billing purposes and to fill customer`s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
5. Third Party Advertisers
Apollo and third party advertisers may use pixels, or transparent GIF files, in connection with online advertising at www.ApolloAudiobooks.com. These GIF files may be provided by our advertising partners. These files enable advertisers to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The cookie was placed by us, or by another advertiser who works with our advertising partners. With cookies and GIF files, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.
6. Log Files
We use IP addresses to analyze trends, administer the site, track user`s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
We work together with other businesses to provide some of our services to you. Sometimes fulfilling our obligations to you requires that we share your information with these businesses. For example, we share information with credit card processors and companies that will ship products to you. We also use other companies to provide services to us, including storing our customer data, sending emails and providing marketing assistance. These companies need access to our customer information but they are not entitled to use it for any other purpose. By purchasing our products and services you consent to us sharing your information with such third parties. Finally, since our business requires us to pay royalties based on the sale of each of our audio programs, we must report aggregate anonymous sales figures to the authors and publishers with whom we work. However we do not share any information about individual customers with publishers without your authorization.
Our website contains links to other sites. Please be aware that Apollo is not responsible for the privacy practices of such other sites. We encourage our users, when they leave our site, to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Apollo’s website.
9. Surveys & Contests
From time-to-time our sites request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving use of and satisfaction with our website.
10. Testimonials and Product Reviews
Apollo appreciates positive feedback from our users in the form of surveys, emails, testimonials, or product reviews. We may use comments from these sources received from our users in our marketing and promotional materials. By providing Apollo with such comments, you give Apollo permission to use your comment for any promotional purpose.
These websites take every precaution to protect users` information. When users submit personally identifiable information via the websites, the information is protected both online and off-line.
When our registration/order form asks users to enter personally identifiable information (such as credit card number), that information is encrypted and is protected encryption software currently available in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked.
While we use SSL encryption to protect personally identifiable information online, we also protect user information off-line. All of our users` information, not just the personally identifiable information mentioned above, is restricted in personnel. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
If you have any questions about the security at our websites, you can send an email to info@ApolloAudiobooks.com.
12. Special Offers
New and established customer of Apollo may occasionally receive information on products, services, special deals, and a newsletter via email. Out of respect for the privacy of our users we present the option to not receive these types of communications via an “opt out” option.
13. Website Activity
14. Site and Service Updates
We may send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user regarding updates to our site and service and issues relating to their account via email or phone.
15. Correcting/Updating Personal Information
If a user`s personally identifiable information changes (such as post or zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update, or remove that user`s personal data from our databases.
To receive a copy of or request a change to your personally identifiable information, please contact info@ApolloAudiobooks.com
16. Choice to Opt-out
By registering with www.ApolloAudiobooks.com, you agree to receive promotional materials via email from Apollo. Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our website.
Users who no longer wish to receive our newsletter or promotional materials sent by Apollo on behalf of us or our partners may opt-out of receiving these communications by replying to info@ApolloAudiobooks.com.
17. Notification of Changes
18. Legal Obligations
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.